Terms & Conditions

Last updated: December 2025

Welcome to AlmaDerm Cosmetic UAE. By accessing or purchasing from almadermcosmetic.com, you agree to be bound by the following Terms & Conditions and Privacy Policy. Please read them carefully.

1. Company Information

AlmaDerm Cosmetic UAE operates in accordance with the laws and regulations of the United Arab Emirates. All products sold are cosmetic products intended for external use only.

2. Products & Usage

  • Products are cosmetic only and do not diagnose, treat, cure, or prevent medical conditions.
  • Results may vary depending on individual skin type.
  • Patch testing before use is strongly recommended.
  • Discontinue use immediately if irritation occurs.

3. Orders & Payments

  • All prices are displayed in AED unless stated otherwise.
  • Payment methods may include Cash on Delivery, card payments, and approved gateways.
  • We reserve the right to cancel or refuse any order at our discretion.

4. Shipping & Delivery

  • Delivery timelines are estimates and not guaranteed.
  • Delays caused by courier services, customs, or incorrect address details are not our responsibility.
  • Risk of loss passes to the customer upon delivery.

5. Returns & Refunds

  • Due to hygiene reasons, opened or used cosmetic products are non-returnable.
  • Damaged or incorrect items must be reported within 24 hours of delivery.
  • Photo or video evidence may be required.

6. Promotions & Discounts

  • Promotions are subject to availability and may change without notice.
  • Discounts cannot be exchanged for cash.
  • Only one promotion applies per order unless stated otherwise.

7. Intellectual Property

All content on this website is the property of AlmaDerm Cosmetic UAE and may not be reproduced without written permission.

8. Limitation of Liability

AlmaDerm Cosmetic UAE is not liable for indirect, incidental, or consequential damages arising from use or misuse of products or website content.

9. Governing Law

These Terms are governed by the laws of the United Arab Emirates. Any disputes fall under the exclusive jurisdiction of UAE courts.

Privacy Policy

10. Information We Collect

  • Name, email address, phone number
  • Billing and shipping address
  • Order history and preferences
  • IP address, browser, device information
  • Marketing and analytics data (Meta Pixel, Google Analytics)

11. How We Use Your Information

  • Order processing and delivery
  • Customer support
  • Marketing communications (with consent)
  • Website optimization and analytics
  • Legal and regulatory compliance

12. Cookies & Tracking

We use cookies to maintain cart sessions, remember preferences, analyze performance, and run advertising campaigns. You can disable cookies via your browser settings.

13. Data Sharing

We do not sell personal data. Information may be shared only with trusted partners such as: payment processors, delivery services, email marketing platforms, analytics providers, and hosting services.

14. Data Retention

Personal data is retained only as long as necessary for legal, accounting, and operational purposes.

15. Your Rights

  • Access, correct, or delete your data
  • Withdraw consent at any time
  • Request data portability
  • Object to marketing communications

Requests can be sent to: info@almadermcosmetic.com

16. International Data Transfers

Data may be processed in the UAE, EU, or United States in compliance with GDPR and applicable laws.

17. Updates to This Policy

We reserve the right to update these Terms & Privacy Policy at any time. Continued use of the website constitutes acceptance of changes.

18. Contact Information

AlmaDerm Cosmetic UAE
Website: almadermcosmetic.com
Email: info@almadermcosmetic.com